Social Media and Your Business

Article written by: Chris Picanzo

Introduction:

My name is Chris Picanzo I am the owner and creator of Flipit4u Marketing. www.flipit4u.com
I created my business to help local businesses with getting to the top of a google search results page within their product or service, along with Branding their business and generating traffic to their website through the creation of social media. I have been working online on a part time basis since the beginning of AOL. In the state this economy is in, I had a vision of helping struggling businesses so they can compete with the larger corporations as well as their competitors.

Mission:

My mission here is to educate you, the members of a business or corporation on how to keep your business’s reputation in good standings and help keep your google ranking at the top.
Nothing hurts a business more than not showing up on google when a potential customer searches for a service or product in your industry.
This information is not going to end all your problems with SERP “Search Engine Results Page” but it will definately help. This is just one part of the many ways you can help your rankings on any search engine.

Social Media and your Business

Why Social media?
Social media is the fastest growing industry in the history of any business, for that reason alone is why there are over 800 Million users registered on Facebook. Facebook being the largest of the social media frontier. There are hundreds of social media sites on the net, but there are only a hand-full that really matter.

  • Facebook
  • Linkedin
  • Twitter
  • Youtube
  • Yelp
  • foursquare

Facebook- Let’s begin with the largest of them all. Facebook is now the internet. If your business isn’t on facebook than you are losing out on an ocean of potential clients or customers. People all over the world use facebook every day, and when a person has a Facebook it is called a facebook account. I mention this because there is a difference between having an account and having a business page. An account is for people a Page is for businesses. I see it all to often when a person is using their facebook account as a business. This  is frowned upon by Facebook, they want everyone to have a business page if you own a business. You as a person can control as many business pages as you want. There is not just business pages, they have organizations, non profit, Music, artists, clubs pretty much any catagory you can think of and you can build a page under the appropriate category.

The pro’s and con’s of using fb as a business vs an account.

For starters if you use an account for your business you can only have up too 5K friends. As a business you can have as many as you want. The second issue is how to gain friends or fans. As an account you have to ask to be someones friend or they have to ask you to be friends with them. When you have a business page people just have to “Like” your business. This is also known as becoming a Fan. As a business you can not write on a person’s wall.. You can however comment on a post as a business and you can post as the business on another business page. This is probably the second most common reason why people prefer to use their account that way. The first is I’m sure because people don’t know the difference and didn’t do any research before creating their page.

Why it’s important – The reason it is so important to have a business page on facebook is the obvious. They are the biggest and google knows it as well as any other search engine knows it. So if you have a business page on Facebook you are going to get looked at by the search engines weather it’s Yahoo, Google or Bing. The fact that you have a page and if filled out correctly you are telling the search engines that your listing is more relevant than someone else without a page.
The more you use your facebook page the better your ranking on google is going to be. Now take that with a grain of salt because there is definitely such thing as over doing it on FB. You do not want this to happen because once you lose your fans it is 10 times harder to get them to come back.

When do I use Facebook for business?

This is a great question because lot’s of businesses just post things when they have the time or post something every morning and don’t look at the demographics of their fans or have any idea when the majority of fans are on FB and will see your posts.
There are a couple of tricks we can use to figure out the best time to post. It’s sort of a live split test on your wall or news feed. If your page is established somewhat already, you can go to the analytics page and view the action your page has and when it happens. Use this information to help base a timeline of when to post on your page.
If your not so established you can try posting a couple of pictures that are either the same or very similar in the message the picture is portraying. Post one in the morning and one in the evening or at night which ever times you think your desired audience would be on facebook. Take the amount of likes and comments from each post and that would help determine your best times to post. Now this isn’t etched in stone because facebook and the people using it are constantly changing. The more stuff you post the more you will get a feel for what times work best for your business.

Facebook conclusion

So now you have some basic knowledge of how and why to use a business page. This report could be 100 pages long if I were to get into every detail but I just want you to know the basics to get you started and have a hand up on what to do and not to do.
So you now have a page for your business and you want it to work for you. I would advise assigning someone in your company to assist  you with your facebook page. This is good for a few reasons. 1 it gives your employee a sense of responsibility. 2. So you don’t have to spend all of your time on FB and use your time to run your business. 3. Allowing someone else to control your page will bring in fresh ideas for content and they will have a friend list that your business could be shared with.
You must lay down a set of ground rules to anyone you allow access to your page. You need to be specific in telling them what you expect out of them with a clear set of rules that have a desired result. “Interaction” and “More fans” as well as what never to post in regards to your image. Remember every business is different, the basics apply to all but if you own a night club it would be perfectly normal to post pictures of attractive people and partying. If you have a law firm your not going to want pictures of you partying with the best of them.. lol Just keep it in respective according to your type of business and you will be fine.

  • Do not over post! There are very few types of business that can get away with posting more than 5 times a day. Depending on your product or service you should on average post no more than 3 times in a day.
  • Have an action plan before you start posting. Figure out if you want to post something relevant to your industry to inform your fans. Or do you want to interact with them and post questions that will require an answer or opinion.
  • You can post about your business but people don’t want to see every single post where you are pushing or selling your product or service.
  • Most fans are looking for something of value from your business page. Make sure you incorporate giving your fans something whether it’s a coupon or a free ebook something, just make sure it has value.
  • Some businesses use the headlines of the day or week to interact with fans. There is nothing wrong with this method but just don’t lose sight of your objective, gaining fans and turning them into customers.

I hope you were able to get some help from this report. It is all information that I have encountered and researched as I grow my own business. I look forward to helping anyone that asks for the help and can be grateful they found something I wrote. Please feel free to leave a comment or suggestion as I’m sure I’ll be making this a blog post as well as a free report.

Posted in Facebook Tips, Google info, Mobile Local Fusion, Strategies | Tagged , , , , , , | 1 Comment

Avoid Facebook Viruses

Greetings all,

First off I would like to wish everyone a Happy Thanksgiving!

I know I have lot’s to be thankful for and I know you do too, if your thinking well it’s been a tough year and things haven’t been so good. Then you need to just look at things a bit differently and see that you have plenty to be thankful for. A family, kids, your health, your eyes your ears, arms and legs. So if things are tough just know that there are lot’s of people fighting a bigger battle than you. Let’s make the new year one to remember! I’m also very thankful for you and the fact that you are here reading this post!

On to Facebook and the phishing virus!

During this last bout Facebook had with all the pictures being posted by people and having tags of your friends in them I was a bit more intriguedby how this could be happening. So I did a little investigating and came up with some or even one particular reason these things were getting so viral . Meaning that they were spreading like wild-fire.

Do you have someone on your friends list that you assume just adds anyone to their list just to have more friends or fans for that matter. The biggest violators of this were those people who are using a Facebook account as a business page! This really bugs me to begin with and then when I was investigating this latest trend of viruses and phishing links I came to realize it was these individual accounts that were causing the viruses to go viral. These people/pages that are running against Facebook policy were the main reason this type of hack worked so well.

The page or person in question may be friends with a lot of your mutual friends and the way they go about adding people is very careless. They add anyone that requests them, because they are somewhat desperate for likes or friends. I noticed during this duration of invasion a couple of requests so I would look into the profile requesting to friend me and see that they have 1,2 or no more than 10 or so friends. This was the account setting up to be used as the hacker. Guess who’s profiles were on these suspicious accounts every time I investigated them. Yup you guessed it, those accounts I speak of above. The ones that will accept anyone to their friends list. So the hackers got in and it goes from there. They used names of people you / we recognize and tag that person in the ugly picture and curiosity killed the cat and more and more people were affected because they thought that there close legitimate friend was in the photo or part of it so they clicked away.

The moral of this post is DO NOT accept just anyone as a friend because it can affect everyone on Facebook as did this last bomb of viruses.

I hope that helps some one and prevents even just one incident because that’s all it takes is just one person to fall for it and the ball just rolls down hill from there!

PS: Once again Happy Thanksgiving and enjoy the time with your family! We tend to take it for granted throughout the year so just enjoy and be Thankful.

Posted in Facebook Tips, Strategies | Tagged | 2 Comments

Getting your site or blog to rank on google

I know it’s been almost a month since my last blog post and I must say I miss writing for myself that is. :) I have actually been very busy working on some new clients and actually doing what I preach. A bit off topic for a moment, I would like to note that I always put the clients needs in front of my own needs and want to advocate that you do too. Here I am being a social media expert and yet my own page suffers and lacks the jazz and fans I should have. Only because I have grown my business a great deal since I started what seems like a few short months ago. So all of my focus and time has been put in on getting results for my clients, this hurts me a little bit but I know that my clients are getting everything I promised and then some, well a lot. Enough about me and I promise to keep a steady stream of usefull information for anyone that finds it interesting. Now getting your site to rank on Google.

I was just about to post some info that I found on another site about Email terms everyone should know. Then I had a thought about what I have recently learned about blogging or posting to your web site. Google is of course the most used search engine out there today so everyone pretty much plays by there rules to stay in the game. I have learned that if you like to share other stories that someone else has written, you need to either share the link or if you want to have it on your site there are a couple of things to consider.

A. If you just copy and paste the whole article your readers will get what they are looking for as far as information goes but it will actually hurt your site when it comes to ranking in the search engines. By copying and pasting the whole thing, yes you would be giving credit to the actual author and web site. “I would hope” you do that, because that is just good practice and the right thing to do.  But when it comes to Google and it’s algorithm’s it will see your site as a secondary source of information and they actually penalize you for that because your site doesn’t have original content that can be considered relevant.  We all know that the new Google algorithm is all about being relevant. So your other option and the best one is like I have done below with the article I intended to share. It is best done if you can write a few sentences about the topic you are referring to and that gives you a chance to write some original material that Google will see :) Then post a link directing others to the original post. Wella now you have original content and a chance to get a link back to your site if noticed by the original author as well.
Click Here!  For a Marketing Blue Print
Continue reading

Posted in Mobile Local Fusion, Random Thoughts | Tagged , | Leave a comment

The truth about mobile wallets

Here is a quick post from www.mobilemarketing.comon the growing teen of using mobile wallets for purchases. In the early stages people always said no way I wouldn’t trust my funds being accessed via mobile phones. The reality is it’s growing faster than ever. Here is the link
I just thought I’d share it with you so you can start thinking about the opportunities from it.

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Three Ways Mobile Marketing Can Work for Your Business

The Changing times and how to adapt to them. There are pro’s and con’s to this text message marketing but you can benefit a great deal if you implement the right strategies. Flipit4u Marketing can get your business in front of the competition and show you just how to increase sales.

When our mobile phones ring, sing or vibrate, they’re all but impossible to ignore. Savvy marketers know this always-on mode of communication is a smart way to send timely, targeted marketing messages. “We can’t say that text messages have a 100 percent open rate, but the numbers are close,” says Joel Comm, a social media expert and the author of KaChing! “Texts have a type of urgency and ‘personal-ness’ that email has lost.” Check out the following scenarios Comm describes to see how mobile marketing might work for your business.

  • Invite loyal customers to visit your business at a specific time. For example, a restaurant could send out a text coupon to boost traffic. “Say it’s Tuesday, at 11:00 a.m. People are starting to think about lunch. A restaurant owner or manager could send a message that says, ‘Buy one get one free from noon to 2 p.m. today,’ ” Comm says. Because the coupon is in their phones, customers won’t lose or forget it, and business owners can track the response rate.
  • Encourage timely repeat purchases by putting customers on a reminder schedule. Comm uses an auto shop as an example: “When your customers get an oil change, ask, ‘How would you like a coupon for $5 off your next oil change?’ To get the coupon they send a text to opt in to your reminder service. Then, in 12 weeks they get a coupon for an oil change for that week only.”
  • Increase teleseminar participation by sending a reminder text with the conference number to registrants 15 minutes before the call.

Mobile marketing is direct, and it can be very simple with a service like TextCastLive.com, an auto-responder service for mobile phones, much like AWeber or Constant Contact for email marketing. “Over the next few years we’re going to see a lot of businesses begin to use mobile marketing.

I have implemented  this strategy in our local area of Brockton MA, using text message coupons with my advertising business Brockton Deals and Coupons you can check them out and I suggest you give them a try if you are from the local area.

I hope this article was helpful feel free to leave a comment.

 

Posted in Mobile Local Fusion | 1 Comment

Google acquires Zagat

just a quick mobile post on the acquisition of review site Zagat by the power house Google.
What does this mean to you as a local marketer? Well in my opinion it will give us a leg up on search results. If your marketing for local businesses I would imagine google results will have a little tweak in favor of reviews given through Zagat. Before the latest changes google made when it was a plus to have reviews from the leading review sites and we were able to count on them for a good boost to our search results. Now don’t get me wrong and you should know that reviews alone aren’t going to give you top results but it defiantly helps. Now with google owning a major review site you can bet they are going to make it a part of the algorithm thus increasing your relevancy and helping you stand out on a google search result.
In closing I suggest if you haven’t used Zaget for reviews on your local business, now would be a great time to start! I say it will help those that put it to use. Please leave a comment about your oppinion on this game changer as I see it.

Posted in Google info, Mobile Local Fusion, Random Thoughts, Strategies | 2 Comments

Steps to help your site rank on Google

Please like us on Facebook Click here!

I was just about to post some info that I found on another site about Email terms everyone should know. Then I had a thought about what I have recently learned about blogging or posting to your web site. Google is of course the most used search engine out there today so everyone pretty much plays by there rules to stay in the game. I have learned that if you like to share other stories that someone else has written, you need to either share the link or if you want to have it on your site there are a couple of things to consider.

If you just copy and paste the whole article your readers will get what they are looking for as far as information goes but it will actually hurt your site when it comes to ranking in the search engines. By copying and pasting the whole thing, yes you would be giving credit to the actual author and web site. “I would hope” you do that, because that is just good practice and the right thing to do.  But when it comes to Google and it’s algorithm’s it will see your site as a secondary source of information and they actually penalize you for that because your site doesn’t have original content that can be considered relevant.  We all know that the new Google algorithm is all about being relevant. So your other option and the best one is like I have done below with the article I intended to share. It is best done if you can write a few sentences about the topic you are referring to and that gives you a chance to write some original material that Google will see :) Then post a link directing others to the original post. Wella now you have original content and a chance to get a link back to your site if noticed by the original author as well.
Click Here!  For a Marketing Blue Print
Continue reading

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Facebook cuts out Deals program

Just a quick post on a familiar topic.
First I’d like to just tell you how things are on my end at the moment. I live in the NE or southern New England just south of Boston. We were hit with a medium size storm and has knocked out power in most of our city and many others. So I’m posting from my phone and hope it works out ok. If you were affected by the same hurricane I wish you the best and recommend getting to know your neighbors and spending quality time with your family.
Now back to the topic! Facebook has done away with their deal program and I’m going to post a link to the article. I’d like to ad that they still have the check in service and you can still offer savings to your customers for checking in at your place of business. The article is worth the read and re-assures me that the daily deal industry is still and will be very lucrative. Click here for the full story.

http://r.smartbrief.com/resp/dencCbwzgvCaxTaQCidadbBVmFla?format=standard

Please leave a comment here or share it / like it on Facebook

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How often do you Tweet

This is a quick post where I would like to know how often other businesses are tweeting on twitter. Please leave your answer as a comment. I’m looking for 1 time a day, 2-3 times a day, 4-5 times a day or Not at all. I was going to make a poll for this but wanted to try something out and see how it goes. Please leave a comment with your answer and any relevant information you may want to add.

Posted in Mobile Local Fusion | Tagged , , , | 3 Comments

Facebook Tip of the week 2

Many people and businesses already know and have a facebook account. But I still see lot’s of businesses that have a facebook account and not a Facebook Page.  I’ve discussed this in a previous post in more depth but feel the need to touch on it again as it is a constant issue and if you are one of those businesses that has a personal account set up to be your business, you are losing out!

Facebook is not the solution to end all your business problems but I can say that it has a great impact on your business and getting your business out there for people to see and connect with. What other way could you connect with the people from your community for free non the less, without having to hold a fundraiser or event where people could attend.  In the last Tip I suggested that you thank all of your new friends for liking your page. I hope you have tried that and found that people actually listen. Now you need to keep them active and coming back so your business or brand will be on their mind when it comes time for them needing your product or services. There are a few ways to find fresh content. Try using google trends to see what people are talking about as well as Twitter. I recommend having discussions on your business page more often than you post what your business does or sells. Or at least have a fair balance. People don’t want to hear every post when you are trying to sell something or push your services. You will be more effective to just join the community and get involved in discussions. Make sure you log in as your page when you are surfing around and try to comment on other pages that have a topic of interest.  These are just a few tips to help you stay in the game and keep your facebook page on people’s mind when they are looking and surfing around on facebook.

This was a quick list of tips I hope you can find useful. I had to rush through it as time is always not on my side. lol

You can find a good example of facebook interaction with one of my other pages called Brockton Deals and Coupons That is a text message coupon business I’ve created and feel it’s a good place to find how to interact with Fans. I will also be using my facebook page for Flipit4u Marketing to interact more often. It’s just a matter of time on my behalf that limits my ability to participate. You can Click those links to get to the facebook pages and take a look. Again any input or comments are welcome here or on facebook. We would love to hear from you.

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Posted in Facebook Tips, Random Thoughts, Strategies | Leave a comment